Alas, I have not read this article, but when I get through my 26-book reading list, I will. In the meantime, perhaps you could read “Playing Hard to Get: Using Scarcity to Influence Behavior” by UX Magazine and let me know whether it’s worth the time or not. Anything particularly eye-brow raising? Unfortunately, I haven’t the time to read miscellaneous interesting things just to read right now, but I’d love to know if this is worth carving out some time for.
Thanks for the article tip. It reminds me of an anecdote I heard about the infomercial writer who made her entire career based off of a single script change: from “operators are standing by” to “if the lines are busy, please call again.”